Refund Policy – 3-Day Refund on Initial Purchase
At HONEY BEE IPTV, we are committed to your satisfaction and strive to make sure you are 100% happy with your purchase. Our Refund Policy is designed to provide clarity on refunds and ensure you feel confident in your subscription choice. If you experience any technical issues or have sales inquiries, please reach out to us immediately.
Our Refund Policy allows for refunds within 3 days of your initial purchase, given specific conditions. We’ll first do everything we can to help resolve your issue; if we are unable to address the problem, then we’ll issue a refund within the 3-day window.
Conditions for Refund Eligibility
Please note that our Refund Policy does not cover cases of simply changing your mind after purchase. We highly recommend purchasing a 36-hour trial to test our service before committing to a full subscription. This way, you can ensure our IPTV service meets your expectations and requirements before making a long-term commitment.
Please remember: our 36-hour trial is non-refundable, as this option is designed to help you experience our service firsthand. Additionally, refunds are not provided for automatic recurring payments. If you wish to cancel an automatic renewal, you may submit a cancellation request through your account or remove your payment method from the account file.
How to Request a Refund
If you qualify under our Refund Policy and wish to request a refund, please follow these steps within 3 days of your initial purchase:
- Login to the Client Area: Access your account through our client portal.
- Submit a Ticket: Send us a ticket with your refund request and a brief reason for the refund.
- Include Your Invoice Number: Make sure to provide your invoice number to help us process your request quickly.
Our Refund Policy encourages feedback to help us improve our services. If the 3-day period has passed and you encounter issues, you can still reach out to us anytime via a ticket on your account page.
We value your experience and appreciate your understanding of our Refund Policy.
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